We are committed to providing a fun, safe and secure Website for people of all ages. We are dedicated to safeguarding all personal information collected online and to helping our visitors learn how to exercise control over personal information while exploring the Internet. Because many visitors to the Website are children, we make efforts to ensure that children access only the content that is appropriate for them. In addition, we employ special measures to help children protect their privacy while online. We do not ask children to disclose more personal information than is necessary for them to participate in a particular activity, and we take steps to prevent children from posting contact information.
As we continue to offer our visitors new and different types of content and services, we may modify our practices from time to time.
The Information We Collect
At www.paulfrank.com, we do not collect personally identifiable information on the Website unless you voluntarily provide it to us when you visit the Website, including when you participate in activities on the Website such as games, informational and promotional offers, message boards, chat rooms, profile pages, or other public forums (if any). For some activities, such as online polls or surveys, we may ask visitors to provide information that is not personally identifiable. This might include first name only, city or state of residence, age and gender. In order to provide appropriate customer service support for some features of our Website or improve our products, we may ask visitors to provide a first name, email address and limited information that is relevant to a customer service inquiry.
When a child under age thirteen (13) participates in an activity on the Website that requires the collection, retention, and use of personal information, we will also ask for a parent's e-mail address so that we can notify the parent that we have received personal information from their child. We do not knowingly collect names and e-mail addresses from children under the age of thirteen (13) for these types of activities without notifying the parent via e-mail and giving the parent the option to remove their child's e-mail address from the applicable database for that activity. For specific one-time requests we receive from visitors, e-mail addresses are collected and used only in connection with such specific one-time request.
In connection with registration for certain interactive online games or features on the Website, we may ask users to provide certain information that is not personally identifiable, such as city or state of residence, date of birth and gender. For children under the age of thirteen (13), we will ask for the child's e-mail address, which will not be stored in a retrievable form, but instead using a "hash" or unique code generated from the e-mail address that will allow us on a one-time basis, for example, to respond to an inquiry from the child regarding a lost user name or password. We also may ask for a parental email address for a child under the age of thirteen (13) who registers in order to provide notice to the parent that his or her child would like to participate in registration for certain interactive features. For individuals the age of thirteen (13) and older, we may collect and store an e-mail address to use in the case of forgotten passwords and to send newsletters and/or marketing information to which the individual has consented.
When visitors come to our Website, we also may collect some non-personally identifiable information such as the current Internet protocol address and the type of computer operating system you are using (e.g., Microsoft Windows or Mac OS), the type of browser you are using (e.g., Firefox, Internet Explorer), the domain name of the Internet service provider, your activities while visiting our Website, your activities while playing games or utilizing services on the Website (e.g., which of our Web pages you viewed or which games you played), and the advertisements you have been shown.
How We Use the Information
We use visitors' personal information collected in connection with child-directed activities for internal purposes only, such as enabling visitors to enter our online contests or sweepstakes, to subscribe to an online newsletter, to provide customer service, and/or for the purposes for which you provided the information. We use parents' e-mail addresses to notify them when we have received personal information such as e-mail addresses from their children and to give parents the option to remove their child's name from our lists.
We never sell, rent, or otherwise share our visitors' personal information with third parties without appropriate consent. Sometimes, we use agents or contractors to provide services to our visitors, such as helping us conduct a sweepstakes, sending prizes to winners, or providing customer service related to activities on the Website. In these cases, we require the agent or contractor to keep the information confidential and to use it only for the specific services they are performing. We may on occasion combine information we collect through our Website with information that we collect from other sources. We sometimes use non-personally identifiable information that we collect to improve the design and content of our Website, and to improve our visitors' experience on the Website. We also may aggregate, use and share this information with third parties to analyze Site usage, as well as to offer products, programs, or services.
We will not use or transfer personally identifiable information in ways that are materially different from the ones described above without also providing parental notification of such practices and obtaining consent for any materially different uses.
III. Cookies and Web Beacons
"Web beacons" or clear .gifs or similar technologies are small pieces of code placed on a web page to monitor the behavior and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page. We, our third party service providers and/or our partners may use web beacons on our Website from time to time for this and other purposes.
Collection of Information by Third-Party Websites,
Ad Servers and Sponsors
Our Website may contain links to other websites including those of sponsors and advertisers, whose information and privacy practices may be different from ours. Sometimes these third party websites might conduct contests or sweepstakes that are promoted on our Website. Visitors should consult those other third party websites’ privacy policies, since those websites are not covered by our Policy and may follow different procedures.
Additionally, we and our advertisers may use third parties to serve or present the advertisements that appear on our Website and to conduct research about the advertisements. These third parties may view, edit or set their own cookies. We, our third party service providers and/or partners may also place cookies, web beacons, clear .gifs or similar technologies to help present such advertisements, and to help measure and research the advertisements' effectiveness. The use of these technologies by these third parties is subject to their own privacy policies and is not covered by our Policy.
We have put in place appropriate physical, electronic, and managerial procedures in an effort to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.
Parental Review of Information
Parents, please send a letter or postcard to our www.paulfrank.com Privacy Manager at the mailing address provided below if you would like to do any of the following:
access personally identifiable information that the Website has collected online from your child;
correct factual errors in such information;
request to have this information deleted; or
request that we no longer collect or maintain such information.
Please be sure to include your e-mail address and a telephone number where we can reach you. To protect your child's privacy and security, we will take reasonable steps to verify your identity before granting you access to the personal information that we collect and maintain about your child.
VII. Contact Us
If you have any questions, comments or concerns regarding our Policy and/or practices, please contact us at the following e-mail and mailing addresses:
Mailing Address: Privacy Manager
Paul Frank Limited
15-F Soundwill Plaza II Midtown 1-29 Tang Lung Street
Causeway Bay HONG KONG
VIII. Updates & Effective Date
From time to time, we may update this Policy. We will notify you about material changes in the way we treat personally identifiable information by placing a notice on the Website. We encourage you to periodically check back and review this Policy so that you always will know what information we collect, how we use it, and to whom we disclose it.
The Policy posted on this Site was updated on or about March 7, 2012.